If you are not able to read the video after downloading it, it is likely that your video player does not have the proper codecs to read the format of the video.
No worries though, here is an easy and free way to resolve 99.9% of issues :
- Download VLC Media Player - it is fully free, and about the best video player available on the market.
- Install it.
- Play your video using VLC Media Player - enjoy !
Please know that if it does not resolve your issue, we're here to help ! You can reach out to us via the live chat or at firstname.lastname@example.org